TMB Call Services
Outbound Call Services
TMB continuously monitor the carrier market to ascertain which carrier offers the best price and service offering ensuring you pay the lowest price for your business calls and line rentals. All our services are provided through Carrier Pre-Selection which enables customers to automatically select a carrier to carry their calls without the need to dial a prefix or install specialist equipment.
By using TMB for outbound calls you benefit from:
- An outbound call plan to suit your business objectives
- The best route for your calls ensuring reliability & efficiency of service
- Our excellent customer service
- Competitive & flexible call tariffs
Typically we could save our customers around 40% of their annual call spend compared to BT.
The key features that we offer include:
- Up to 40% savings compared with BT
- Per second billing
- No monthly fee
- No minimum spend
- No clawbacks
- Simple & easy to understand tariff
- Keep the same numbers
- Free itemised billing
Inbound Call Services
Most businesses are concerned about the management of their outbound calls – the size of their phone bill, which phone system to buy etc. But what about managing incoming calls – the calls that your customers make to you? You can use non geographic numbers to:
- Make it easy for your customers to contact you
- Monitor how the inbound calls are handled
- Eliminate regional identity
- Monitor responses to marketing campaigns
Our experienced team can recommend non geographic numbers from the options below. A range of inbound call handling services can also be provided.
- 0844
- 0845
- 0871
- 0800/0808
- 03XX
By using TMB for inbound call services you benefit from:
- Management tools to manage calls online, generate reports & monitor traffic
- Market leading functionality
- Enhanced image & the ability to monitor ROI with call stats
- Inbound call routing plans
- Voicemail to email services
- Competitive tariffs
